Help Center
Help Center
1. Parent Support
- Admission Process: A step-by-step guide to enrolling your child. We begin with a 'Gauging Test' to understand your child's specific learning needs.
- Mother-Teacher Model: Information on why our 30+ qualified mothers are best suited for children needing emotional and academic support.
- Daily Learning Routine: How to effectively use the Personalized Study Plans we create for each child.
- Counseling Services: Details on how to connect with our recommended Academic, Career, and Mental Health counselors.
2. Student Resources
- Online Class Etiquette: Simple rules for active participation (keep video on, use a stable stand, ensure device is fully charged).
- Free Learning Materials: How to download Previous Year Question papers (PYQs) and Exam Series for State, CBSE, and ICSE syllabuses.
- Foundational Guides: Easy-to-follow guides for mastering the basics of Mathematics, Malayalam, and Arabic.
3. Teacher Portal
- Online Teaching Strategies: Approved teaching methods designed to make online classes engaging and effective.
- Handling Learning Gaps: A guide to 'Targeted Gap Filling' and specialized training techniques to help students catch up.
- Administrative Tasks: Guidelines for calculating per-hour fees and submitting monthly student progress reports.
- Financial Stability: Tips for managing your independent income as a professional Mother-Teacher.
4. Technical Information
- Device Setup: How to set up your Phone/Laptop for the best classroom experience.
- Troubleshooting: What to do if Wi-Fi fails or Zoom/Google Meet links are not working.
- Safety Policy: Our privacy policy for protecting student data and ensuring a safe online environment.
Need more help? Contact our support team for further assistance.